Shipping Policy

Shipping Policy – HamaLeather

At HamaLeather, we ensure that every pair of authentic leather Peshawari Chappals reaches you safely, promptly, and in perfect condition. Our delivery process is designed to provide a smooth and reliable shopping experience across Pakistan.

🚚 Order Processing & Dispatch

All confirmed orders are processed within 1–2 working days
Orders are carefully packed to protect the leather quality and shape
Dispatch is initiated after order verification and confirmation

⏱️ Estimated Delivery Time

Major Cities: 2–4 working days
Other / Remote Areas: 3–6 working days

⚠️ Delivery time may vary due to courier operations, weather conditions, or unforeseen circumstances.

💰 Shipping Charges

Flat Shipping Rate: PKR 200 nationwide
Free Shipping: On orders above PKR 3,000

Any promotional free-shipping offer will be clearly mentioned on the website or checkout page.

📦 Courier Services

To ensure reliable delivery, HamaLeather works with trusted courier partners, including:

Trax
Leopard Courier

Courier selection may vary based on location for faster delivery.

🔍 Order Tracking

Once your order is dispatched, you will receive a tracking ID via WhatsApp or SMS.
You can track your shipment directly on the courier’s official tracking page.

🚪 Delivery Attempts

Couriers will make up to two delivery attempts
If delivery is unsuccessful, the parcel will be returned to us
Re-delivery may require advance payment of shipping charges

Please ensure your contact number and address are correct at checkout.

🚫 Order Refusal Policy

Unjustified refusal of Cash on Delivery (COD) orders may result in:

Order cancellation
Restriction on future orders

This helps us maintain fair service for genuine customers.

📞 Need Help?

For shipping-related assistance, contact us at:

📱 WhatsApp: 0304-5122012
📧 Email: hamaleather.hl@gmail.com
🕒 Support Hours: Monday – Saturday | 11:00 AM – 6:00 PM

HamaLeather
Traditional Peshawari Craft. Delivered with Care.