FAQS

Frequently Asked Questions (FAQs) – HamaLeather

1. How do I know my Peshawari Chappal size?
We recommend measuring your foot length and referring to our size chart before placing an order. If you are between sizes, choose the larger size for a comfortable fit.

2. Are HamaLeather chappals genuine leather?
Yes! Every pair is made from premium, 100% authentic leather with traditional craftsmanship for durability and style.

3. Can I exchange my order if the size doesn’t fit?
Yes, you can request an exchange within 7 days of delivery, provided the chappal is unused, unworn, and in its original packaging. (Refer to our Returns & Exchange Policy for details)

4. How long will delivery take?

• Major Cities: 2–4 working days

• Other / Remote Areas: 3–6 working days
  Delivery time may vary due to courier operations or unforeseen delays.

5. Can I return a worn or customized chappal?
No, we do not accept returns or exchanges for worn, altered, or custom-made chappals.

6. How do I care for my leather Peshawari Chappals?

• Avoid prolonged exposure to water

• Clean gently with a soft cloth

• Use leather conditioner periodically to maintain softness and shine
  Proper care ensures your chappals last for years.