Privacy Policy

Privacy Policy – HamaLeather

At HamaLeather, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how your data is collected, used, and safeguarded when you shop with us or contact our support team.

1. Information We Collect

When you place an order or interact with HamaLeather, we may collect:

Customer name
Mobile number
Delivery address
Email address (if provided)
Order details and purchase history
Messages or inquiries sent via WhatsApp, email, or website forms

🚫 We do not collect or store sensitive information such as card details, CNIC numbers, or account passwords.

2. Purpose of Data Collection

Your information is used strictly to:

Confirm and process orders
Arrange delivery through courier services
Share order updates and tracking details
Provide customer support
Improve our products, services, and website experience
Share offers or updates (only when permitted)

3. Data Security

We use appropriate technical and organizational measures to protect your data.
Your personal information is never sold, rented, or misused.

Data is shared only with trusted courier partners for order delivery purposes.

4. Communication Consent

By placing an order with HamaLeather, you agree to receive:

Order confirmations
Delivery updates
Customer support communication

Messages may be sent via WhatsApp, SMS, or phone call.
You can opt out of promotional messages anytime by contacting our support team.

5. Cookies & Website Usage

Our website may use cookies to:

Improve website performance
Understand user behavior
Enhance browsing experience

Cookies do not store personal data and can be disabled through browser settings.

6. Third-Party Services

We work only with reliable third-party services such as:

Courier companies
Order management and customer support tools

These partners are authorized to use customer data solely for service fulfillment.

7. Children’s Data

HamaLeather does not knowingly collect personal information from individuals under 13 years of age.
If such data is identified, it will be removed immediately.

8. Policy Revisions

This Privacy Policy may be updated periodically.
Any changes will be reflected on this page, and continued use of our website indicates acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or your data, feel free to reach out:

📱 WhatsApp: 0304-5122012
📧 Email: hamaleather.hl@gmail.com

HamaLeather
Authentic Leather. Trusted Craftsmanship.